Leadership for Administrative Professionals

Course contents:

  • Prioritizing personal and organizational objectives
  • Thinking more proactively with an executive frame of mind
  • Communicating upwards with power: options and solutions
  • Applying critical thinking tools for improved problem/opportunity analysis and decision making
  • Using mind-mapping to uncover and explore creative solutions
  • Developing your critical listening skills
  • Identifying root causes and underlying issues
  • Presenting solutions confidently to others at all levels
  • Building on the strengths of inter-generational team members
  • Creating a personal plan to work with remote team members


What will you learn:

This course, will

  • Enhance your leadership skills
  • Increase your efficiency by self-managing the way you think and respond
  • Be able to apply creative solutions to administrative problems and opportunities


Who will be benefited:

  • Office administrators and administrative assistants
  • Coordinators
  • Supervisors
  • Team Leaders
  • Customer service representatives
  • Project Managers
  • New leaders

Course at a Glance


Starting and Ending Date

Last Date of Registration

Class Schedule

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