Course contents:
- Prioritizing personal and organizational objectives
- Thinking more proactively with an executive frame of mind
- Communicating upwards with power: options and solutions
- Applying critical thinking tools for improved problem/opportunity analysis and decision making
- Using mind-mapping to uncover and explore creative solutions
- Developing your critical listening skills
- Identifying root causes and underlying issues
- Presenting solutions confidently to others at all levels
- Building on the strengths of inter-generational team members
- Creating a personal plan to work with remote team members
What will you learn:
This course, will
- Enhance your leadership skills
- Increase your efficiency by self-managing the way you think and respond
- Be able to apply creative solutions to administrative problems and opportunities
Who will be benefited:
- Office administrators and administrative assistants
- Coordinators
- Supervisors
- Team Leaders
- Customer service representatives
- Project Managers
- New leaders
