Course contents:
- Creating a right atmosphere
- Problem Solving
- Compromising
- Avoiding
- Competing
- Smoothing/Accommodating
What will you learn:
By doing this course participants will be able to
- Improve interpersonal relations
- Become more confident in handling common workplace conflict
- Develop more effective decision-making strategies
- Put forth their suggestions and opinions without fear.
Who should attend:
- Administrative Professionals
- Managers
- Team Members
Learn by doing:
- Understanding the conflict and finding the best alternative/solution.
- learn how to react and what to say during conflict
- Learn essential elements of a good resolution
- Learn the way to disagree agreeably