Office 5 S & Office Kaizen for Increasing Efficiency & Productivity

Resource Person

Mr. Rupak M Nasrullah Zaidi

OD & HR Practitioner, Business & Management Consultant

Mr. Zaidi is Training, Organization Development and HR specialist having more than 18 years’ experience in different industry. He has exposure as KPI consultant at home and abroad. He has completed Masters in HRM under the University of Dhaka.

Expertise as Consultant for more than 30 organizations at home and abroad in the following areas:

  1. Business Growth & Management
  2. Business Process Reengineering
  3. Setting KPI
  4. Designing effective Performance Management System
  5. Running Assessment Centre
  6. Organization Restructuring
  7. Process Development
  8. Competency Mapping for Human Resource
  9. Organization Development
  10. HR Audit & Compliance Audit
  11. Management Development
  12. Business Automation
  13. Assessment Centre
  14. Visual Management System
  15. Kaizen & 5 S Implementation
  16. Operational Efficiency & Excellence

Specialized in training in the areas of:

  1. Advanced HR areas,
  2. Operational Excellence, Kaizen, ‘5 S’
  3. Salesmanship, Marketing, Branding, Negotiation
  4. Customer Service, Soft Skills
  5. Leadership, Team Building, Change Management,
  6. Psychometric Testing, Personality, Behavioral Change
  7. Organization Development, Organizational Leadership
  8. Work Process Standardization

He has contributed in the HR Development in the country through his research based studies, knowledge sharing sessions, analytical paper preparation, information based module and material preparation and sharing. He is now servicing in Power Grid Company of Bangladesh Ltd. as DGM-HR

Professional Certification & Achievement:

  1. Certified Business Consultant from Institute of Certified Business Consultants – USA
  2. Certified KPI Professional from KPI Institute, Australia
  3. Certified NLP Practitioner by American Board of NLP
  4. ICF Certified Associate Leadership & Executive Coach
  5. Advance Diploma in NLP from ABNLP
  6. Lean Six Sigma Black Belt in HR [BBHR]
  7. certified Lean Office Professional
  8. Certified Kaizen Facilitator
  9. Certified Strategic HR Business Partner
  10. Certified Total Reward Professional – ATRI-Singapore
  11. Accredited Management Consultant
  12. Business Process reengineering Consultant
  13. Performance Catalyst
  14. HR Auditor
  15. Certified Team Supervisor
  16. Certified Corporate Leadership Facilitator
  17. Certified Psychometric Professional
  18. World Training & Development Leadership Award

Professional Affiliation

  1. Panel Trainer of Human Capital Institute – USA
  2. Accredited Trainer of Singapore Training & Development Association
  3. Accredited Trainer and Consultant of ICBC-USA
  4. Senior Fellow: Management & Strategic Institute-USA
  5. Member-Harvard Business Review Advisory Council
  6. Professional International Member-ATD-USA
  7. Member of CPTN – Canada
  8. Member of American Management Association
  9. Member – SHRM-USA
  10. Secretary General of Professional Society for Bangladesh [PSB]
  11. Life fellow BSHRM

Mr. Zaidi attended as speakers in International Conferences & Facilitated Training in Singapore, Malaysia, India, Nepal, Sri Lanka and Bangladesh.


Office Kaizen* creates office and administrative processes and work groups that generate a competitive advantage, not compromise it. Competitive advantage will come from several simultaneous fronts. There will be significant cost decreases and performance increases (fewer errors, faster cycle time, and so on) across all office and administrative functions. There will be increased precision in planning and financial analyses, because better data will be available faster.

Additional competitive advantage will come from the increased support these office areas will provide for manufacturing and engineering. Good designs and good factories will be given a leg up to become even better — something they cannot do if they are not supported by world-class office functions.

Office Kaizen is a method for providing structure, focus, discipline, and ownership to any initiative or system run by human beings. Office Kaizen will smoothly support and dramatically improve the effectiveness of any continuous improvement effort, project, or work group, because Office Kaizen is based upon fundamental truths about people, processes, and business.

Office Kaizen and Office 5 S increases TEAM work, supervisory capacity, effective leadership. Kaizen ensure highest level of employee engagement and increase efficiency and effectiveness of People and Process both.


  • Explain the key concepts of Office Kaizen
  • Manage Office Kaizen activities as a means to eliminate waste and provide increased value to customers
  • Learn the key tools and techniques in the Office Kaizen approach to problem solving
  • Define the key steps in conducting aOffice Kaizen event
  • Explain the role of management in managing Office Kaizen activities in the offices
  • Understand the critical success factors in sustaining Office Kaizen activities
  • Ensure Time saving process and cost saving projects for any department



Session-1: Office Kaizen: Concept, Importance & Impact in Office

  • What is Kaizen
  • Key Elements of Kaizen
  • Key Kaizen Approaches
  • Office Kaizen Cube
  • Benefits of Office Kaizen


Session-2: 5S: Concept, Importance & Impact in Office

  • What is 5 S
  • Why 5 S is necessary in today busy office environment
  • Why maximum office cannot practice 5 S
  • Benefits of 5S in the office
  • 5S Principles – Step by Step
  • 5S: Perfect tool for Waste Management in Office


Session-3: SLIM IT Concept for Office Kaizen

  • High Level Conceptual diagram of SLIM IT model
  • Change TEAM to adopt Office KAIZEN


Session-4: Surface Waste: The silent Killer and its Reduction through Office Kaizen

  • People waste
  • Information Waste
  • Asset Waste
  • Leadership Waste and Executive Challenges


Session-5: 5S: Perfect Tool for Waste Management at Office

  • Areas of Waste inventory at office
  • 8 types of Waste at office
  • Methods to Increase Productivity through KAIZEN in office
  • Value & Waste in different functions in office
  • Cost Reduction Principle for different activities in office
  • The 3 MU’s – Muda, Mura & Muri


Session-6: Application of 5 S at office for increasing efficiency, productivity & profitabilty

  • 5 S for email inbox
  • 5 S for filing system
  • 5 S best practice in different functions of office
  • 5 S application in stationary and equipment
  • 5 S application in Soft Files & hard disk


Office Kaizen has the following major Focus areas of Improvement:

  • Time Saving Process
  • Cost Saving Projects
  • Increase efficiency in office work
  • Ensure Quality Task at every areas
  • Quick dealing with complaint
  • Ensure continuous development


Office Kaizen is equally important for different Departments like:

Human Resource, Planning, Finance, Operations, Sales, Marketing, Customer Service, Procurement, Store, Loan Processing, Legal, IT, Compliance, Service, Admin etc.


Group work, case study, Power point, Lecture, Brain Storming

Language: English and Bengali

Certificate: Certificate of attendance will be provided.

Course Fee: Tk. 4,000/- (per participant) excluding VAT and TAX payable in advance in favour of “Arena Phone BD Ltd.” in the form of crossed cheque or pay order or direct deposit to the Bank Account.

Venue: Arena Excellence, Rupayan Center (6th Floor), 72 Mohakhali C/A, Dhaka 1212

Time: Will update

For Registration Contact with Mr. Maksud-ul-Haque, Centre Manager, 01844471509, 01844054131, Ms. Sadia Akter, Executive Business Development, 01880196294 Ms. Jannatul Ferdoss, Executive-Training, 01844471510, E-mail:, ,,, Website:, Facebook Page:

Organizations nominating five or more delegates will enjoy 10% discount on course fee. The fee will cover tuition, stationery, reproduction of training material, training aids/equipment, cost of venue, food & refreshment, certificate etc.

Course at a Glance

Price: Fees Tk 4,000 excluding VAT and TAX

Starting and Ending Date

Last Date of Registration

Class Schedule

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Resource Person

Mr. Rupak M Nasrullah Zaidi