Course Content
- Concept, Practice and misconception about Key Performance Indicator [KPI]
- Importance & Benefit of KPI
- Types of KPI
- How to link individual Performance to Profit
- KPI Selection/ Development technique
- Steps for developing KPI
- Techniques for setting weightage of KPI
- Profit Focused
- Growth Focused
- Liquidity & Cash Flow Focused
- Financial Efficiency Focused
- Volume related
- Growth related
- Customer Related
- Cost related
- Cross function related
- Project Related
- Operational Excellence Related
- IT related o Operational Process related
What you will learn
- Understand the concept and practices of KPI
- Use KPIs to drive performance
- Determine which KPIs should be used and when
- Design KPI for every employees
- Measure and Communicate KPI insight effectively
- Importance & Benefit of KPI
- Types of KPI
- Characteristics of KPI
- Practicing KPI in everywhere: in Personal Life, in Social Life and in Professional Life
- Concept & Practice of traditional Performance Management System
- Concept & Application of Success Management System Model: Competency-Engagement
- Effort-Performance-Profit [CEEPP]Model
- Importance and Impact of SMS
- Strategies for linking individual performance to Organizational Profit
- Measure Performance through Balance Sheet Analysis
Requirements & who can attend
- Personnel of HR Department
- Functional Head
- Top Management
- Consultants
Learn by doing
You will able to:
- Understand the concept and practices of KPI
- Use KPIs to drive performance
- Determine which KPIs should be used and when
- Design KPI for every employees
- Measure and Communicate KPI insight effectively
