Course Details:
- Provide you with the opportunity to identify your own challenges in maintaining positive environments
- Maintaining collaborative relationships as well as overcoming resistance and negativity
- Participants will explore tools, techniques, skills and perceptions to perform your role and manage your emotions with confidence and positive results.
What you will learn:
- Why Emotion Matters
- What is Emotional Intelligence
- Four Skills in Emotional Intelligence
- Verbal & Non-verbal Communication Skills
- Becoming Emotionally Intelligent
- Tools to Regulate Your Emotions and Gaining Control
- Making an Impact
Who will be benefitted:
Individuals who wish to accomplish the following will benefit from this course:
- Increase deliberateness in making decision
- Temper negative responses to distressing situations
- Improve conflict and communication skills
Requirements:
None
Learn by doing:
- Understand the importance of using Emotional Intelligence
- Able to guide your responses to difficult and challenging situations
- Gain the ability to self-motivate while tempering negative responses
- Gain the confidence to deal with resistance and negativity
- Gain the ability to demonstrate leadership qualities that promote trust, motivation, and commitment to results